Nelson Brown
About Nelson Brown
Nelson Brown is a Community Manager at Wizards of the Coast, where he has worked since 2017. He manages B2B social media channels, presents at trade shows, and develops retailer research projects.
Work at Wizards of the Coast
Nelson Brown has been serving as the Community Manager at Wizards of the Coast since 2017. In this role, he manages B2B social media channels, enhancing the company's online presence and engagement with retailers. He is actively involved in presenting at trade shows, showcasing the company's products and initiatives. His responsibilities also include developing and executing retailer research projects, which contribute to informed decision-making within the organization. Additionally, he coordinates and leads retail store visit trips across North America, fostering relationships with retailers and gathering insights to improve marketing strategies.
Previous Roles at Wizards of the Coast
Before becoming Community Manager, Nelson Brown held several positions at Wizards of the Coast. He worked as a Retail Development Specialist from 2016 to 2017, where he focused on supporting retail partners. Prior to that, he served as a Retail Support Representative from 2014 to 2016, assisting retailers with their inquiries and needs. These roles provided him with a solid foundation in retail operations and customer support, which he has leveraged in his current position.
Education and Expertise
Nelson Brown earned a Bachelor of Science degree in Psychology from Northern Arizona University. His educational background provides him with insights into human behavior, which can be beneficial in understanding customer needs and developing effective marketing strategies. His expertise in community management and retail development is complemented by his experience in voiceover and video work for trade content, enhancing his communication skills.
Research and Reporting
In his role at Wizards of the Coast, Nelson Brown crafts and circulates internal research reports, announcements, and team updates. This work is essential for keeping stakeholders informed and aligned with the company's objectives. His ability to develop and execute retailer research projects further supports the company's strategic initiatives, ensuring that decisions are data-driven and relevant to the retail landscape.