Henry Goss, Jr.
About Henry Goss, Jr.
Henry Goss, Jr. is an IT Support Specialist at Cocolevio LLC in Jackson, MS, with a diverse background in technical support and customer service. He holds a Bachelor of Science in Mass Communications from Jackson State University and has experience working with various organizations, including Apple and AmeriCorps.
Work at Cocolevio
Henry Goss, Jr. has served as an IT Support Specialist at Cocolevio LLC since 2021. In this role, he has implemented effective IT support strategies that have enhanced operational efficiency within the organization. His contributions have been significant in providing technical support and solutions that empower the company to operate smoothly.
Education and Expertise
Henry Goss, Jr. studied at Jackson State University, where he earned a Bachelor of Science (B.S.) degree in Mass Communications, completing his studies from 2012 to 2023. Additionally, he pursued further education at CourseCareers, achieving a Sales Development Specialization in 2022. His educational background equips him with a strong foundation in both technical and communication skills.
Professional Background
Henry Goss, Jr. has a diverse professional background. Before joining Cocolevio, he worked as a Technical Specialist at Apple from 2019 to 2020. He also held positions at the MS Dept of Employment Security as a Technical Specialist II and Governor's Discretionary Grants Coordinator from 2020 to 2021. His experience includes roles as a Student Ambassador and Resident Assistant at Jackson State University, as well as a Sales Development Student at CourseCareers.
Achievements in Customer Service
Throughout his career, Henry Goss, Jr. has excelled in customer service roles. He worked as a Customer Service Representative at Regal from 2013 to 2018 and served as an Assistant Store Manager at Leslie's for eight months in 2018. His experience in these positions has contributed to his ability to deliver world-class B2B solutions, particularly in the tech sector.
Community Involvement
Henry Goss, Jr. has engaged in community service through his role as a Peer Educator with AmeriCorps from 2018 to 2020. Additionally, he participated in the National Civics & Law Academy organized by the American Bar Association in 2012. His involvement in these initiatives reflects his commitment to community engagement and education.