Maggie O'rourke
About Maggie O'rourke
Maggie O'Rourke is the Director of Enterprise Sales at Coconut Software, where she focuses on optimizing processes and enhancing customer experience in financial institutions. With a background in sales and account management, she has held various roles in companies like Kognitive Marketing and Top Hat, and she holds a Bachelor of Commerce from Ryerson University.
Work at Coconut Software
Maggie O'Rourke currently serves as the Director of Enterprise Sales at Coconut Software, a position she has held since 2022. In this role, she focuses on improving processes and optimizing physical branches. Her expertise includes aligning operations with customer experience, particularly within financial institutions. Prior to her current title, she worked as an Enterprise Account Executive at Coconut Software from 2021 to 2022, where she contributed to the company's growth and customer engagement strategies.
Previous Experience at Kognitive Marketing
Maggie O'Rourke worked at Kognitive Marketing from 2013 to 2015. During her time there, she held two positions: Recruitment for two years and Sales Representative for one year. This experience provided her with foundational skills in sales and recruitment, which she later applied in her subsequent roles in the tech and software industries.
Career at Top Hat
Maggie O'Rourke's tenure at Top Hat spanned several roles from 2015 to 2018. She began as a Business Development Representative for two months, then progressed to Sales Enablement Manager for seven months, followed by Sales Manager for five months. She also served as Team Leader for three months and concluded her time there as Account Director - Sr. Account Director for one year. Her diverse roles at Top Hat allowed her to develop a comprehensive understanding of sales and account management.
Education and Expertise
Maggie O'Rourke holds a Bachelor of Commerce (B.Com.) degree in Entrepreneurship/Entrepreneurial Studies from Ryerson University. Her educational background complements her professional experience, particularly in her current focus on optimizing customer onboarding processes and enhancing operational efficiency in the financial sector.
Strategic Focus in Sales
In her current role, Maggie O'Rourke specializes in onboarding new customers more quickly and efficiently. She employs a strategic approach to grow business operations within the financial sector, emphasizing the importance of aligning operational processes with customer experience. Her efforts aim to enhance the overall effectiveness of sales strategies and improve client satisfaction.