Patrick Potier
About Patrick Potier
Patrick Potier serves as the Director of Professional Services at Coconut Software in Montreal, Quebec, where he has worked since 2022. He has a diverse background in engineering and management, with previous roles at Ericsson and Hikvision Canada.
Work at Coconut Software
Patrick Potier serves as the Director of Professional Services at Coconut Software, a position he has held since 2022. Based in Montreal, Quebec, Canada, he is responsible for overseeing professional service operations and ensuring the successful delivery of solutions to clients. His role involves collaborating with various stakeholders to create optimized software solutions and maintain clear technical documentation.
Previous Experience in Professional Services
Before joining Coconut Software, Patrick Potier worked at Hikvision Canada for three years, where he held the position of Senior Manager of Professional Services from 2019 to 2022. Prior to this role, he served as a Solution Architect at the same company from 2017 to 2019. His experience in professional services has equipped him with the skills necessary to design comprehensive solutions and manage client relationships effectively.
Engineering Background and Education
Patrick Potier earned a Bachelor of Engineering degree from McGill University, where he studied Computer Engineering from 2005 to 2009. This educational background laid the foundation for his technical expertise and problem-solving abilities in the engineering and technology sectors.
Career at Ericsson
Patrick Potier has an extensive history with Ericsson, where he held multiple roles over several years. He worked as a System Engineer from 2010 to 2015 and as a Site Engineer from 2016 to 2017. Additionally, he served as an ICT Engineer (STA) for five months in 2015 in Linkoping, Sweden, and completed an internship as a System Integrator in 2008. His diverse roles at Ericsson contributed to his comprehensive understanding of engineering and technical support.
Skills and Professional Interests
Patrick Potier possesses a strong ability to create optimized software solutions and values clear technical documentation. He emphasizes collaboration with both technical and non-technical stakeholders to design effective solutions. Furthermore, he is committed to fostering a productive work environment through coaching and mentoring, and he has experience in client engagement for onsite discovery to ensure successful project delivery.