Sam Charlton
About Sam Charlton
Sam Charlton is a Customer Success Coordinator at Coconut Software in Toronto, Ontario, where he has worked since 2021. He holds a Bachelor of Arts in English Language and Literature & Creative Writing from Western University and has experience in digital marketing and residence council leadership.
Current Role at Coconut Software
Sam Charlton serves as a Customer Success Coordinator at Coconut Software, a position held since 2021. In this role, Sam focuses on enhancing customer experiences and ensuring client satisfaction. The role involves collaborating with various teams to address customer needs and improve service delivery. Sam's contributions are integral to the company's commitment to customer success.
Previous Experience at Coconut Software
Prior to the current role, Sam worked as a Product Marketing Intern at Coconut Software for three months in 2020. This internship took place in Toronto, Ontario, Canada, where Sam gained valuable experience in product marketing strategies and customer engagement. The internship provided foundational skills that support Sam's current responsibilities.
Education in Digital Marketing
Sam studied Digital Marketing at BrainStation in 2020, completing an 11-month program. This education provided insights into digital marketing strategies, tools, and analytics, equipping Sam with skills relevant to the current role in customer success and marketing initiatives.
Academic Background at Western University
Sam earned a Bachelor of Arts degree with an Honours Specialization in English Language and Literature & Creative Writing from Western University. This four-year program, completed from 2017 to 2021, offered a comprehensive understanding of language, literature, and creative writing, contributing to Sam's analytical and communication skills.
Experience at Medway Sydenham Hall Residents’ Council
From 2018 to 2019, Sam worked as a Residence Soph at Medway Sydenham Hall Residents’ Council in London, Ontario, Canada. This role involved supporting residents and fostering a positive living environment, which developed Sam's leadership and interpersonal skills.