Ailing T.
About Ailing T.
Ailing T. is a Senior Publisher Support Engineer at Coda Payments, with a background in technical support roles spanning several companies in Kuala Lumpur, Malaysia. She holds a Bachelor's degree in Information Technology and Multimedia Computing from YPC International College.
Current Role at Coda Payments
Ailing T. serves as a Senior Publisher Support Engineer at Coda Payments, a position held since 2022. In this role, Ailing is responsible for providing technical support and solutions to publishers, ensuring smooth operations and addressing any technical issues that may arise. The role requires a deep understanding of publisher needs and the technical landscape of payment solutions.
Previous Experience at Yojee
Prior to joining Coda Payments, Ailing T. worked at Yojee as a Technical Success professional from 2021 to 2022. During this year in Kuala Lumpur, Ailing focused on enhancing client satisfaction and ensuring the successful implementation of technical solutions for clients.
Technical Support Roles at Adstream
Ailing T. has significant experience in technical support, having worked at Adstream from 2019 to 2021. Initially, Ailing held the position of Technical Support Specialist for two years, followed by a role as Technical Support Expert for 11 months in 2021. These positions involved troubleshooting technical issues and providing support to clients in Kuala Lumpur.
Early Career at Aegis Malaysia
Ailing T. began their career in technical support at Aegis Malaysia, where they worked from 2018 to 2019. In this role, Ailing provided technical assistance and support to clients in Selangor, Malaysia, gaining foundational experience in the technical support field.
Education in Information Technology
Ailing T. earned a Bachelor's degree in Information Technology and Multimedia Computing from YPC International College, completing the program from 2012 to 2017. This educational background provided Ailing with the technical knowledge and skills necessary for a career in technical support and engineering.