David Wong
About David Wong
David Wong is an Information Technology Operations Manager at Coda Payments in Kuala Lumpur, Malaysia, with a background in IT management and operations. He has extensive experience in IT infrastructure, asset management, and software licensing compliance, along with a degree in International Business from INTI International University & Colleges.
Work at Coda Payments
David Wong serves as the Information Technology Operations Manager at Coda Payments, a position he has held since 2020. In this role, he is responsible for IT license management and ensuring compliance with software licensing agreements. He manages IT infrastructure and IT asset management, focusing on maintaining the operational health of IT systems. David also plays a significant role in talent management, involving hiring, training, and developing team members to enhance their performance. His proficiency in using PowerShell for Exchange Online, SharePoint, and Azure AD administration supports the organization's IT operations.
Previous Experience in IT Operations
Before joining Coda Payments, David Wong worked as the IT Operations Manager at Apigate from 2018 to 2020. His career in IT began at Hewlett-Packard, where he served as a Call Center Team Lead from 2008 to 2012. He also worked at Laureate International Universities as a Team Lead, Technical Support Analyst from 2012 to 2018. Throughout these roles, he developed strong troubleshooting and problem-solving skills, particularly in resolving operational incidents efficiently.
Education and Qualifications
David Wong studied at INTI International University & Colleges, where he earned a Bachelor of Business (Hons) in International Business from 2018 to 2022. Prior to this, he completed his secondary education at Sekolah Menengah Kebangsaan Sultan Sulaiman from 1996 to 1999. Additionally, he has been studying ITIL since 2009, which has contributed to his expertise in IT service management.
Skills and Expertise
David possesses extensive experience in administering Microsoft Exchange Server, including the creation and management of individual and shared mailboxes and distribution lists. He is also skilled in administering Google Suites and Slack, which facilitates effective communication and collaboration within the organization. His ability to maintain strong working relationships with third-party vendors involves handling contracts, purchase orders, invoices, and renewal negotiations. David demonstrates adaptability and cultural sensitivity while working in a multi-cultural international environment.