Sunendu Paul
About Sunendu Paul
Sunendu Paul is a Global Customer Support Specialist at Coda Payments, where he has worked since 2021. He holds a Bachelor's degree in Computer/Information Technology Administration and Management from Tilak Maharashtra Vidyapeeth and has prior experience as a Customer Support Associate at Amazon.
Work at Coda Payments
Sunendu Paul has been employed at Coda Payments since 2021, serving as a Global Customer Support Specialist. He is based in Kolkata, West Bengal, India. In this role, he is responsible for providing customer support on a global scale, addressing inquiries, and resolving issues for clients. His experience in this position has contributed to his expertise in customer service within the digital payments industry.
Previous Experience at Amazon
Before joining Coda Payments, Sunendu Paul worked at Amazon as a Customer Support Associate for a duration of six months in 2020. His role involved assisting customers with their inquiries and ensuring a satisfactory resolution to their issues. This experience helped him develop skills in customer interaction and problem-solving.
Education and Expertise
Sunendu Paul studied at Tilak Maharashtra Vidyapeeth in Pune, where he earned a Bachelor's degree in Computer/Information Technology Administration and Management from 2020 to 2023. Additionally, he obtained a Diploma in Hardware & Networking Engineering with a focus on Cloud technologies from Jetking Noida Learning Center in 2017. His educational background equips him with a solid foundation in technology and customer support.
Early Education
Sunendu Paul completed his early education at National English School, where he studied Science and achieved the ICSE certification from 2008 to 2010. He then attended St. Helen School, focusing on Commerce and obtaining the ISC certification from 2010 to 2012. This educational journey provided him with a diverse academic background.