Yin Ying
About Yin Ying
Yin Ying is a Training and Quality Specialist at Coda Payments in Yangon, Myanmar, where she has worked since 2022. She has a background in customer support and guest services, with previous roles at Coda Payments, Sofitel, and Hilton, and holds a diploma in Business Administration and Management.
Work at Coda Payments
Yin Ying has been employed at Coda Payments since 2020. Initially, she worked as a Customer Support Specialist in the Myanmar market for two years, based in Yangon. In 2022, she transitioned to the role of Training and Quality Specialist, where she focuses on quality assurance and training initiatives. Her experience at Coda Payments encompasses both customer support and quality management, contributing to the company's operational effectiveness.
Previous Employment Experience
Before joining Coda Payments, Yin Ying gained experience in the hospitality industry. She worked as a Guest Service Agent at Sofitel for eight months in 2018. Following this role, she served as a SEA Management Trainee at Hilton for nine months in 2019. These positions provided her with valuable skills in customer service and management within a fast-paced environment.
Education and Expertise
Yin Ying studied Business Administration and Management at the Myanmar Institute of Business, where she earned a Diploma in 2022. Additionally, she attended the Singapore Myanmar Vocational Training Institute, focusing on Front Office Operation, and received a Certificate in 2018. Her educational background supports her expertise in customer service and quality assurance.
Professional Development
Yin Ying's career progression reflects her commitment to professional development in both the customer service and training sectors. Her roles at Coda Payments, combined with her previous experience in hospitality, demonstrate her ability to adapt and grow within diverse work environments. She continues to enhance her skills in training and quality management.