Zhou Yang
About Zhou Yang
Zhou Yang is a Senior Account Manager at Coda Payments in Shanghai, China, with a strong background in account management and customer success across various companies. He holds a Bachelor of Business Administration from the University of Groningen and has extensive experience in optimizing payment processes for B2B SaaS companies.
Work at Coda Payments
Zhou Yang has been serving as a Senior Account Manager at Coda Payments since 2023. In this role, he is based in Shanghai, China, and has been with the company for approximately 10 months. His responsibilities include managing client accounts and optimizing payment solutions for various businesses.
Previous Experience in Account Management
Prior to his current position, Zhou Yang worked at Applift in several roles. He began as an Associate Account Manager, Media Partner in 2018, where he worked for 8 months. He then progressed to the role of Performance Lead - APAC from 2020 to 2021, followed by a position as Performance Strategist from 2019 to 2020. His experience at Applift contributed to his expertise in account management and performance optimization.
Background in Customer Success
Zhou Yang has experience in customer success, having worked at Riskified from 2021 to 2023. In this role, he focused on enhancing customer satisfaction and retention strategies within a hybrid work environment in Huangpu District, Shanghai. This position allowed him to develop skills in client relationship management.
Educational Background
Zhou Yang holds a Bachelor of Business Administration (B.B.A.) in International Business from the University of Groningen, where he studied from 2010 to 2013. He also pursued advanced studies in Communication and Media Studies, earning a Master of Science (M.Sc.) from the University of Vienna from 2015 to 2017. Additionally, he completed a Master-level Exchange program in International Politics at Fudan University in 2017.
Expertise in Payment Processes
Zhou Yang possesses expertise in optimizing payment processes specifically for B2B SaaS companies. He has a strong understanding of the cross-border business ecosystem, particularly for enterprises operating out of China. His extensive experience includes working with APAC advertisers and merchants across various sectors, including gaming, live-streaming, e-commerce, and entertainment.