Rita Grilo
About Rita Grilo
Rita Grilo is a Business Strategy and Operations Manager with extensive experience in customer service and training roles. She previously worked at Payplan and Webhelp, contributing to various operational functions in the UK and France.
Work at Codacy
Rita Grilo currently holds the position of Business Strategy and Operations Manager at Codacy. In this role, she oversees strategic initiatives and operational processes to enhance the company's performance and efficiency.
Previous Experience at Payplan
Rita Grilo worked at Payplan from 2006 to 2015, where she held two positions. Initially, she served as a Creditors Helpline Case Officer for one year, followed by an eight-year tenure as Customer Service Team Leader. During her time at Payplan, she contributed to customer service management and team leadership in Grantham, Lincolnshire, United Kingdom.
Experience at Webhelp
Rita Grilo was employed at Webhelp as an Easyjet Project Trainer from 2015 to 2016. In this role, she was responsible for training staff on project-related tasks in Paris, Île-de-France, France, contributing to the operational success of the Easyjet project.
Education at Iscte - Instituto Universitário De Lisboa
Rita Grilo studied at Iscte - Instituto Universitário De Lisboa from 2000 to 2005. Her education provided her with foundational knowledge and skills that support her career in business strategy and operations management.