Cara Manning
About Cara Manning
Cara Manning is a Customer Support Specialist with a background in Physics and Mathematics. She currently works at Code Climate and has extensive experience in technical support roles, including her position as a Technical Support Engineer at New Relic, Inc.
Work at Code Climate
Currently, Cara Manning serves as a Customer Support Specialist at Code Climate, a role she has held since 2022. In this position, she applies her technical support expertise to assist customers with their inquiries and issues related to Code Climate's products and services. Her experience in customer support and technical problem-solving contributes to enhancing the overall customer experience.
Current Role at New Relic, Inc.
Cara Manning has been employed as a Technical Support Engineer at New Relic, Inc. since 2020. Based in Portland, Oregon, she utilizes her technical knowledge to provide support for New Relic's software solutions. Her role involves troubleshooting technical issues and ensuring customer satisfaction through effective communication and problem resolution.
Educational Background in Physics and Mathematics
Cara Manning possesses a diverse educational background in both Physics and Mathematics. She studied at Tarleton State University from 2013 to 2016, where she earned a degree in Mathematics and Physics. She furthered her education at The University of Texas at Dallas, obtaining a Bachelor of Science in Physics from 2016 to 2018. This strong foundation in the sciences supports her technical roles in customer support.
Previous Experience in Education and Technical Support
Cara Manning has held various roles in educational settings prior to her current positions. She worked as a Teaching Assistant at Tarleton State University for two months in 2015. Additionally, she served as a Science Clinic Tutor and Tutor I at the same institution from 2014 to 2016. Her early experiences in education provided her with skills in communication and support, which are essential in her technical support roles.
Interest in Containerization and Cloud-Native Technologies
Cara Manning has a keen interest in containerization and cloud-native technologies. This interest aligns with her technical background and enhances her capabilities in providing support for modern software solutions. Her engagement with these technologies reflects her commitment to staying current in the rapidly evolving tech landscape.