Andre Oosthuizen
About Andre Oosthuizen
Andre Oosthuizen is a UX Researcher with a background in customer experience management and education. He employs various UX methods and tools to enhance user experience design and currently works at Code for America.
Work at Code for America
Currently, Andre Oosthuizen serves as a UX Researcher at Code for America, a position he has held since 2021. In this role, he focuses on enhancing user experience through various research methodologies. He advocates for integrating user research early in the design life cycle to improve product effectiveness. His work contributes to the organization's mission of using technology to improve government services for the public.
Previous Experience in Customer Experience Management
Andre Oosthuizen worked at Trader Joe's as the Manager of Customer Experience from 2015 to 2020 in Rancho Palos Verdes, California. During his five years in this role, he was responsible for overseeing customer interactions and enhancing the overall shopping experience. His experience in customer experience management provided him with valuable insights that he applies to his current UX research practices.
Education and Expertise in UX Design
Andre Oosthuizen studied UX Design and UX Research at General Assembly, where he completed the User Experience Design Immersive program. He also attended El Camino College, where he earned a degree in Business Administration and Management. His educational background equips him with a solid foundation in both user experience principles and business management.
Specialized UX Research Techniques
Andre employs a variety of UX research methods, including affinity mapping, empathy mapping, contextual interviews, heuristic evaluations, and usability testing. He utilizes tools such as Optimal Workshop, Figma, and Miro to conduct his research. His diverse skill set allows him to gather valuable insights that inform design decisions and enhance user experiences.
Career Background and Early Roles
Before his current role at Code for America, Andre Oosthuizen held various positions that contributed to his expertise in user experience. He worked as a UX Researcher at Give InKind for one month in 2020 and served as an Operations Manager and Logistics Manager at Office Depot from 2011 to 2015. Additionally, he worked as a High School Mathematics Tutor and helped build a high school library at Environmental Charter Schools in 2009 and 2010.