Elena Fortuna, Lcsw
About Elena Fortuna, Lcsw
Elena Fortuna is the Director of Client Success at Code for America, where she has worked since 2021. She has extensive experience in social work and mental health, having held various positions at UCSF Benioff Children's Hospitals and other organizations.
Current Role at Code for America
Elena Fortuna serves as the Director of Client Success at Code for America, a position she has held since 2021. In this role, she focuses on enhancing client engagement and satisfaction within the organization. Her work involves implementing strategies to improve service delivery and ensuring that community needs are met effectively. Based in the San Francisco Bay Area, she leverages her extensive background in social work and client relations to drive positive outcomes.
Previous Experience at UCSF Benioff Children's Hospitals
Elena Fortuna worked at UCSF Benioff Children's Hospitals in various capacities from 2019 to 2021. She served as a Licensed Clinical Social Worker in the Services to Enhance Early Development program and as a Lead Medical Social Worker. Additionally, she held the position of Emergency Response Medical Social Worker for a brief period in 2019. Her roles involved providing critical support to families and children, addressing their psychosocial needs.
Educational Background
Elena Fortuna has a strong educational foundation in psychology and social work. She earned her Bachelor's degree in Psychology from the University of California, Santa Cruz, from 2007 to 2011. She then pursued a Master's degree at the University of California, Berkeley, completing her studies from 2015 to 2017. Additionally, she studied Spanish Language at the University of Havana, obtaining a certificate in the subject.
Experience in Behavioral Health and Social Services
Elena Fortuna has extensive experience in behavioral health and social services. She worked as a Cognitive Behavioral Therapist at the University of California, Berkeley, from 2017 to 2021. Prior to that, she served as a Supervisor at the Child Parent Institute and as a Crisis Counselor with AmeriCorps. Her roles have equipped her with skills in crisis intervention, therapy, and program supervision, contributing to her expertise in client success.
Community Engagement and Volunteer Work
Elena Fortuna has engaged in various community service initiatives. She volunteered as a Microfinance and Business Administration Teacher with Fundación En Vía in Oaxaca, Mexico, in 2016. Her interests include issues of diversity, justice, and equity, and she works in civic tech to improve government services. Her commitment to community welfare is evident through her professional and volunteer experiences.