Jazmyn Latimer

Director Of Service Design @ Code for America

About Jazmyn Latimer

Jazmyn Latimer serves as the Director of Service Design at Code for America, where she manages strategy, team operations, and career development for researchers and designers. She has a background in user experience design and research, with previous roles at OmniUpdate, Inc. and Nava, and has established standards for inclusive design practices.

Current Role at Code for America

Jazmyn Latimer serves as the Director of Service Design at Code for America, a position she has held since 2019. In this role, she manages strategy, hiring, team operations, and career development for a team of researchers and designers. Jazmyn leads a cross-disciplinary team of 24 professionals across eight teams, focusing on developing human-centered products that improve access to essential government services. She is responsible for scoping, staffing, and supervising new product discovery efforts while overseeing the entire product development process.

Previous Experience in User Experience Design

Before her current position, Jazmyn Latimer worked at OmniUpdate, Inc. as a User Experience Designer and Researcher from 2013 to 2014. She contributed to user experience projects for one year in Camarillo, CA. Following that, she joined Nava as a Senior Researcher and Designer for six months in 2019 in New York. Her experience in these roles helped shape her approach to user-centered design and research.

Advocacy for Inclusive Design Practices

At Code for America, Jazmyn Latimer has been an advocate for implementing a multi-lingual research practice. She established new standards for inclusive, accessible, and equity-centered design. Her efforts focus on ensuring that the products developed meet the diverse needs of users, promoting accessibility and inclusivity in government services.

Educational Background

Jazmyn Latimer studied at California State University, Fresno, where she earned a Bachelor's Degree in Psychology from 2008 to 2012. Prior to that, she completed her high school education at Oxnard High School, obtaining her High School Diploma from 2004 to 2008. Her educational background has informed her approach to user research and design.

Leadership and Collaboration Skills

In her role at Code for America, Jazmyn Latimer collaborates with CxO and Directors across various departments, including product, engineering, data science, marketing, programs, and client support. She drives strategic, scalable product decisions and coaches her team to surface meaningful insights that highlight user needs. Her leadership fosters a collaborative environment that enhances the quality of product development.

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