Shahar Frumkin

VP Customer Success @ Code Ocean

About Shahar Frumkin

Shahar Frumkin is the VP of Customer Success with over 15 years of experience in customer success, professional services, and operations.

Shahar Frumkin - VP Customer Success

Shahar Frumkin serves as the Vice President of Customer Success. With over 15 years of experience in customer success, professional services, and operations, he has a proven track record of developing and leading customer-focused teams. His role involves ensuring customers achieve their desired outcomes while maximizing the value they derive from the company's products and services.

Shahar Frumkin's Role at Profitect, Inc.

At Profitect, Inc., Shahar Frumkin successfully scaled the customer success team from the ground up. His efforts shaped the foundation of the team's structure, strategies, and operations. His leadership in this role was pivotal in driving customer satisfaction and retention.

Shahar Frumkin's Work Post-Acquisition by Zebra Technologies

Following the acquisition of Profitect, Inc. by Zebra Technologies, Shahar Frumkin played a key role in designing and implementing processes across the global organization's customer base. His contributions ensured a seamless integration and enhanced the efficiency of customer success operations on a larger scale.

Shahar Frumkin's Professional Expertise

Shahar Frumkin brings over 15 years of expertise in customer success, professional services, and operations. His extensive experience includes developing strategies for customer engagement, improving service delivery, and optimizing operational processes to drive customer satisfaction and business growth.

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