David Hiltz
About David Hiltz
David Hiltz serves as the Director of Innovation and Customer Experience, advocating for a coordinated emergency medical services system that emphasizes comprehensive care from survival to hospital discharge.
Current Role at Code One Training Solutions, LLC
David Hiltz serves as the Director of Innovation and Customer Experience at Code One Training Solutions, LLC. He has held this position since 2020. In this role, he focuses on enhancing customer interactions and developing innovative strategies to improve emergency medical services training. His efforts aim to create a seamless experience for users and ensure that training programs meet the needs of the community.
Previous Experience at Code One Training Solutions, LLC
Before his current role, David Hiltz worked at Code One Training Solutions, LLC as the Director of Quality from 2016 to 2020. During his four years in this position, he was responsible for overseeing quality assurance processes and ensuring that training programs adhered to established standards. His work contributed to the overall effectiveness of the training initiatives offered by the organization.
Background in Emergency Medical Services
David Hiltz has extensive experience in emergency medical services. He served as a Paramedic Rescue Lieutenant at Charlestown Ambulance-Rescue Service for 20 years, from 1990 to 2010. He also worked as an Emergency Department Technician at South County Hospital for 14 years, from 1984 to 1998. His background in these roles has equipped him with a deep understanding of emergency care and patient management.
Education and Training in Paramedicine
David Hiltz studied Paramedicine at Northeastern University, where he achieved his Paramedic certification from 1988 to 1989. He furthered his education by attending the Resuscitation Academy in 2011, focusing on survival from out-of-hospital cardiac arrest. Additionally, he participated in Outward Bound USA, where he developed skills in active learning, character development, and teamwork in 1978.
Contributions to Emergency Medical Services Communication
David Hiltz produces the Emergency Cardiac Care News Digest, a publication released every Friday throughout the year. This digest serves as a resource for professionals in the field, providing updates and insights related to emergency cardiac care. His ability to convey complex information clearly supports the ongoing education of EMS personnel and enhances community preparedness.