Billie May Walker Hawley
About Billie May Walker Hawley
Billie May Walker Hawley is a Service Desk Analyst currently employed at Code42 in Basingstoke, England. She has a diverse work history that includes roles in hairdressing, care assistance, and community support.
Current Position at Code42
Billie May Walker Hawley has been employed as a Service Desk Analyst at Code42 since 2021. In this role, she is responsible for providing technical support and assistance to users, ensuring efficient operation of IT services. Her work is based in Basingstoke, England, where she has contributed to the organization's service desk operations for three years.
Previous Experience in IT Support
Before joining Code42, Billie worked as a Service Desk Analyst at Fujitsu for five months in 2021. This position provided her with experience in IT support, where she developed skills in troubleshooting and resolving technical issues. Additionally, she has a background in customer service from her previous roles, enhancing her ability to assist users effectively.
Background in Hair Styling
Billie studied at Bracknell & Wokingham College, where she focused on Hair Styling and Hair Design. She completed her studies from 2018 to 2020, earning an Associate's degree. Following her education, she worked as a Hairdresser at Zappas Hair Salon for two years, from 2018 to 2020, where she applied her skills in a practical setting.
Experience in Care and Support Roles
Billie has experience in the care sector, having worked as a Care Assistant at Care 1st Homecare for six months from 2020 to 2021. Prior to that, she served as a Community Support Worker at CHD Living for eight months in 2020. These roles involved providing support and assistance to individuals in need, showcasing her versatility in different work environments.
Early Career in Retail
Billie's early career included a position as a Sales Assistant at Morrisons, where she worked for four months from 2017 to 2018. This role provided her with foundational customer service skills and experience in a retail setting, contributing to her overall professional development.