Brent Baxter
About Brent Baxter
Brent Baxter is an experienced IT professional currently serving as a Staff Escalation Engineer at Code42, where he has worked since 2019. With over 18 years in the industry, he has held various roles, including Senior Escalation Engineer and IT Manager, and has a strong background in network design and implementation.
Current Role at Code42
Brent Baxter currently serves as an Escalation Engineer, Staff at Code42, a position he has held since 2022. He is based in the United States and has accumulated significant experience in technical support roles within the company. Prior to his current position, he worked as a Senior Technical Support Engineer at Code42 for eight years, starting in 2016. His responsibilities include addressing complex technical issues and providing advanced support to customers.
Previous Experience at Code42
Brent Baxter worked at Code42 as a Senior Escalation Engineer from 2020 to 2022. During this time, he was involved in resolving escalated technical issues and enhancing customer satisfaction. His tenure at Code42 has contributed to his extensive knowledge in technical support and escalation processes.
Professional Background in IT
Brent Baxter has over 18 years of experience in the IT industry, encompassing various areas such as network design and implementation. His career includes roles as IT Manager at Harvey Vogel Manufacturing Co from 2013 to 2016 and Network Manager at space150 from 2006 to 2011. This diverse experience has equipped him with a broad skill set applicable to different technological environments.
Educational Qualifications
Brent Baxter studied at Embry-Riddle Aeronautical University from 2001 to 2003, focusing on aviation-related studies. He also attended Alexandria Technical College, where he earned an Associate's degree in Electrical, Electronic and Communications Engineering Technology/Technician from 1996 to 1999. His educational background supports his technical expertise in the IT field.
Passion for Technology
Brent Baxter is passionate about learning new technology and actively seeks opportunities to enhance his knowledge. He believes in fostering curiosity and staying updated with technological advancements, which aligns with his professional roles and responsibilities in the IT sector.