Brittany Oberstadt
About Brittany Oberstadt
Brittany Oberstadt is a Professional Services Manager at Code42, where she has worked since 2022. She has held various roles at Code42, including Technical Support Manager and Business Analyst, and holds a Bachelor's Degree in Secondary Education-TESOL from the University of Wisconsin - River Falls.
Professional Services Manager at Code42
Brittany Oberstadt currently holds the position of Professional Services Manager at Code42, a role she has occupied since 2022. In this capacity, she oversees various professional services initiatives, ensuring that client needs are met effectively. Her experience at Code42 has equipped her with a comprehensive understanding of the company's products and services, allowing her to lead teams and projects efficiently.
Career Progression at Code42
Brittany Oberstadt has had a progressive career at Code42, starting as a Customer Champion - Tier 1 Technical Support Agent in 2015. She advanced to Tier 1 Technical Lead in 2016, followed by a role as Business Analyst from 2017 to 2018. She then served as Technical Support Manager from 2018 to 2021 and as Senior Technical Support Manager from 2021 to 2022. This trajectory highlights her growth and adaptability within the organization.
Education and Expertise
Brittany Oberstadt earned her Bachelor’s Degree in Secondary Education-TESOL from the University of Wisconsin - River Falls, where she studied from 2009 to 2015. This educational background has provided her with skills in communication and education, which she has applied throughout her career in technical support and management roles.
Background in Technical Support
Brittany Oberstadt has extensive experience in technical support, having worked in various capacities at Code42. Her roles ranged from Tier 1 Technical Support Agent to Technical Support Manager, where she developed a strong foundation in customer service and technical problem-solving. This background has been instrumental in her current role as Professional Services Manager.