Brooke C.
About Brooke C.
Brooke C. is a Customer Success Manager with a background in education and customer service. She has worked at various organizations, including Code42 and AmeriCorps, and holds a Bachelor of Education from St. Cloud State University.
Current Role at Code42
Brooke C. serves as a Customer Success Manager at Code42, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success, working closely with clients to understand their needs and provide effective solutions. Code42 is based in Minneapolis, Minnesota, where Brooke contributes to the company's mission of protecting data and enhancing user experience.
Previous Experience in Customer Success
Before joining Code42, Brooke C. worked as a Customer Success Manager at Canopy for seven months in 2022. In this role, she was responsible for managing customer relationships and ensuring that clients received maximum value from the company's services. Additionally, she held the position of Member Services Manager at Utah Jazz from 2021 to 2022, where she focused on enhancing member experiences.
Educational Background
Brooke C. studied at St. Cloud State University, where she earned a Bachelor of Education (BEd) degree in Elementary Education and Teaching. Her studies spanned from 2014 to 2017, providing her with foundational knowledge and skills in education. This educational background supports her experience in teaching and customer success roles.
Teaching Experience
Brooke C. has experience as an Elementary School Teacher, having worked at both St. Cloud Area School District 742 and Jordan School District. She taught at St. Cloud Area School District from 2018 to 2020 and at Jordan School District from 2020 to 2021. Her teaching roles involved developing lesson plans and engaging with students to foster learning.
Service with AmeriCorps
Brooke C. served as a Site Lead with AmeriCorps from 2017 to 2019. In this role, she was involved in community service initiatives, contributing to various projects aimed at supporting local communities. This experience enhanced her leadership and organizational skills.