Brycen Kometani
About Brycen Kometani
Brycen Kometani is a Customer Success Manager at Code42, where he has worked since 2016 in Minneapolis, Minnesota. He has a background in Business Administration and a strong focus on team management and customer experience.
Work at Code42
Brycen Kometani has served as a Customer Success Manager at Code42 since 2016. In this role, he focuses on enhancing customer experiences and driving positive outcomes for both the company and its clients. His tenure at Code42 spans eight years, during which he has developed a strong understanding of customer needs and effective team management strategies. Kometani's leadership approach emphasizes motivation and collaboration, contributing to the overall success of the customer success team.
Previous Experience in Customer Success
Before joining Code42, Brycen Kometani worked as a Customer Success Specialist at Arcserve from 2015 to 2016. In this position, he was responsible for ensuring customer satisfaction and fostering long-term relationships. His experience in customer success roles has equipped him with the skills necessary to create effective strategies for client engagement and retention.
Background in Retail Management
Brycen Kometani has a background in retail management, having worked at Best Buy in various roles. He served as an Inventory and Merchandising Supervisor for four months in 2015 and held the position of Sales Team Lead and Associate from 2012 to 2015. These roles provided him with valuable experience in team leadership and customer service, which he applies in his current position.
Education and Expertise
Brycen Kometani studied Business Administration and Management at North Iowa Area Community College from 2011 to 2013. This educational background has provided him with foundational knowledge in business principles, which supports his work in customer success and team management. His expertise includes coaching and training team members to improve their skills and performance.
Leadership and Team Management Skills
Kometani possesses a dynamic and highly motivated approach to leadership and team management. He enjoys building and motivating teams to achieve both company and personal goals. His strong focus on creating great customer experiences is complemented by his passion for coaching, which enhances team performance and contributes to the overall success of the organization.