Cody Kilian
About Cody Kilian
Cody Kilian is a Technical Account Manager at Code42, where he has worked since 2020. He has a background in Information Technology and has held various technical roles, including positions at Atomic Data and My Discount Tech, LLC.
Work at Code42
Cody Kilian has been employed at Code42 since 2020, serving as a Technical Account Manager. In this role, he is responsible for managing client accounts and ensuring customer satisfaction with Code42's products and services. Prior to this position, he worked as a Technical Support Engineer at Code42 from 2015 to 2020, where he provided technical assistance and support to clients in the Greater Minneapolis-St. Paul Area.
Previous Experience in IT
Before joining Code42, Cody Kilian held several positions in the IT sector. He worked at Atomic Data as an On-Site Engineer from 2012 to 2015, where he provided on-site technical support. He also served as a Service Desk Technician at Atomic Data for 10 months in 2012. Additionally, he was the Lead Residential Technician at My Discount Tech, LLC. from 2011 to 2012, overseeing residential tech support services.
Education and Expertise
Cody Kilian studied Information Technology at Chandler/Gilbert Community College, where he earned an Associate in Applied Science degree from 2010 to 2012. He also attended the East Valley Institute of Technology, completing a Certificate program in Computer Repair and Networking from 2008 to 2009. His educational background provides a strong foundation for his technical roles in the IT industry.
Technical Skills and Certifications
Cody Kilian possesses a range of technical skills acquired through his education and work experience. His expertise includes technical support, account management, and on-site engineering. His roles have required proficiency in troubleshooting, customer service, and technical communication, which are essential in the IT field.