Daniel Schmidt
About Daniel Schmidt
Daniel Schmidt is a Technical Support Engineer with extensive experience in technical support roles across various companies. He has worked at Code42 since 2021 and has held positions at Comcast, Veritas Technologies, Atomic Data, and Black Knight Financial Services.
Work at Code42
Daniel Schmidt has been employed at Code42 as a Technical Support Engineer since 2021. In this role, he provides technical assistance and support to customers, ensuring effective use of the company's data security solutions. Prior to his current position, he worked at Code42 as a Customer/Small Business Support Specialist from 2017 to 2018, where he focused on assisting small business clients with their technical needs.
Previous Employment History
Before joining Code42, Daniel Schmidt held various technical support roles. He worked at Comcast as a Technical Support Representative from 2008 to 2011, where he gained foundational experience in customer service and technical troubleshooting. He then transitioned to Black Knight Financial Services, serving as a Helpdesk Support Technician from 2011 to 2017. After that, he worked at Atomic Data as an On-Site Technician for 10 months in 2018, followed by a position at Veritas Technologies LLC as a Technical Support Engineer from 2019 to 2021.
Education and Expertise
Daniel Schmidt studied at Saint Paul College, where he earned an Associate of Arts degree from 2004 to 2006. He furthered his education at Metro State University, obtaining a Bachelor of Science degree from 2006 to 2008. His educational background provides him with a solid foundation in technical support and customer service, which he has applied throughout his career in various technical roles.
Technical Support Skills
Throughout his career, Daniel Schmidt has developed a range of technical support skills. His experience includes troubleshooting technical issues, providing customer service, and assisting clients with software and hardware problems. His roles have required strong communication skills and the ability to work effectively in fast-paced environments, ensuring customer satisfaction and efficient resolution of technical inquiries.