Madisyn Hilborn
About Madisyn Hilborn
Madisyn Hilborn is a Customer Success Manager at Code42, where she focuses on building strong customer relationships and aligning solutions to meet their specific needs. She has a background in account management and customer service, having previously worked at Gartner and Aerotek.
Work at Code42
Madisyn Hilborn has served as a Customer Success Manager at Code42 since 2020. In this role, she collaborates with cross-functional team members to ensure clients derive ongoing value from Code42's products and services. Her responsibilities include building strong customer relationships by understanding their specific priorities and aligning solutions accordingly. She focuses on identifying common customer challenges and suggesting best practices to address them, contributing to the overall success of the customer experience.
Previous Experience at Gartner
Before joining Code42, Madisyn Hilborn worked at Gartner in various roles from 2016 to 2020. She began as a Client Services Specialist in the CEB Iconoculture division, where she worked for 11 months. Following this, she served as a Relationship Manager in the same division for one year. Her final role at Gartner was as an Account Manager in the Gartner Marketing Practice, where she worked for two years. These positions allowed her to develop skills in client management and customer relationship building.
Experience at Aerotek
Madisyn Hilborn's career began at Aerotek, where she held multiple positions from 2014 to 2016. Initially, she worked as an Engineering Recruiter for one year in Arden Hills, MN. After this role, she transitioned to an Account Manager position, which she held for two months in Mendota Heights, MN. These early experiences provided her with a foundation in recruitment and account management.
Education and Expertise
Madisyn Hilborn earned her Bachelor of Arts (B.A.) degree in Communication and Media Studies from the University of Minnesota-Twin Cities, completing her studies from 2009 to 2014. Her educational background has equipped her with strong communication skills, which she applies in her professional roles. She has developed expertise in identifying customer challenges and recommending effective solutions, enhancing her ability to support clients in various capacities.