Morgan Miller
About Morgan Miller
Morgan Miller serves as the Director of Technical Support at Code42, having previously held various technical support roles in the Greater Minneapolis-St. Paul Area. With a background in technology support and management, Miller has accumulated extensive experience in the field since starting their career in 2013.
Current Role at Code42
Morgan Miller serves as the Director of Technical Support at Code42, a position held since 2022. In this role, Miller oversees the technical support team and ensures the delivery of high-quality support services to clients. Prior to this, Miller was promoted to Senior Technical Support Manager in 2021, where responsibilities included managing technical support operations and enhancing customer satisfaction.
Previous Experience at Code42
Before becoming Director of Technical Support, Morgan Miller worked at Code42 as a Technical Support Manager from 2018 to 2021. During this time, Miller contributed to the development of support strategies and team management, focusing on improving service delivery and operational efficiency.
Professional Background in Technical Support
Morgan Miller has extensive experience in technical support roles. Prior to joining Code42, Miller worked at the University of Minnesota - Office of Information Technology as a Desktop Support Professional from 2015 to 2016 and as a Fulfillment Team Lead from 2016 to 2018. Additionally, Miller served as a Department Technology Support Technician at the University of Wisconsin-River Falls in 2013.
Educational Qualifications
Morgan Miller completed a Bachelor of Science in Business Administration with a Marketing Emphasis at the University of Wisconsin-River Falls from 2012 to 2013. Prior to this, Miller studied at the University of Minnesota from 2009 to 2011 and graduated from Irondale High School in 2009.
Experience in Creative and Marketing Roles
In addition to technical support, Morgan Miller has experience in creative and marketing roles. Miller worked as a Creative Lead at Tech Nick Creative from 2013 to 2015 and also served as a Marketing Intern at the same company for six months in 2013. These roles involved developing creative strategies and supporting marketing initiatives.