Siri Duncan
About Siri Duncan
Siri Duncan is a Technical Support Engineer currently employed at Code42 since 2021. She has a background in technical support roles at bibliotheca and experience in sales at Wild Prairie Harley-Davidson.
Work at Code42
Siri Duncan has been employed at Code42 as a Technical Support Engineer since 2021. In this role, she provides technical assistance and support to customers, ensuring that their issues are resolved efficiently. Her experience in technical support contributes to her ability to troubleshoot and address various technical challenges faced by users.
Previous Experience at bibliotheca
Prior to her current role, Siri Duncan worked at bibliotheca in various capacities. She started as Help Desk Level I from 2017 to 2019, progressing to Help Desk Level II from 2019 to 2020, and then served as a cloudLibrary Support Specialist II from 2020 to 2021. These roles involved providing customer support and technical assistance, enhancing her skills in user support and problem resolution.
Experience at Wild Prairie Harley-Davidson
Siri Duncan also worked at Wild Prairie Harley-Davidson as a Motorclothes Sales associate from 2020 to 2021. In this position, she was responsible for assisting customers with their purchases and providing product information. This experience contributed to her customer service skills in a retail environment.
Education and Expertise
Siri Duncan studied at Dunwoody College of Technology, where she focused on Web Programming and Database Development. She earned an Associate’s Degree from 2015 to 2017. This educational background provided her with foundational knowledge in technology and programming, which supports her current role in technical support.