Tim Spence
About Tim Spence
Tim Spence is a Senior Manager in Global Technical Services at Code42, with a robust background in technical support and database management, particularly with Oracle and Microsoft SQL Server. He has held various roles at notable companies, including Oracle and Stellent, and has expertise in cloud computing and Agile methodologies.
Work at Code42
Tim Spence currently serves as the Senior Manager of Global Technical Services at Code42, a position he has held since 2022 in Maidenhead, England. Prior to this role, he worked as the Senior Manager of EMEA Technical Services from 2016 to 2022, where he contributed to the company's growth in the European market. He also held the position of Support Manager, EMEA, for one year from 2014 to 2015. During his tenure at Code42, he played a significant role in establishing and expanding the UK office facilities, enhancing the company's international presence.
Previous Experience at Oracle
Tim Spence has extensive experience at Oracle, where he worked in various technical support roles from 2007 to 2013. He began as a Senior Technical Support Engineer from 2007 to 2012 and later served as a Principal Technical Support Engineer for one year in 2012 to 2013. Additionally, he acted as an Employee Representative during his time at Oracle, contributing to employee relations and support. His work at Oracle involved a strong focus on database management and technical support for Oracle products.
Educational Background
Tim Spence studied at Sheffield Hallam University, where he earned a B.Sc. (Hons) in Computing with a focus on Networks and Communications from 1997 to 2001. Prior to this, he attended Bishops Cleeve Comprehensive from 1990 to 1997. His educational background laid the foundation for his career in technical support and database management.
Technical Skills and Certifications
Tim Spence holds an Oracle Certified Associate certification for Oracle WebLogic Server 11g. He possesses a strong background in database management, particularly with Oracle 11g, Oracle 10g, and Microsoft SQL Server. His expertise extends to cloud computing architectures and he has experience with monitoring systems using Zabbix. Additionally, he is knowledgeable in Agile and Scrum methodologies, which he applies to manage technical projects effectively.
Career Progression and Roles
Tim Spence's career began as a PC Support Engineer at Ordnance Survey from 1999 to 2000. He then transitioned to various technical support roles, including Technical Support Engineer at Stellent and Technical Support Specialist at Optika. His experience spans over two decades in technical support and management, showcasing his ability to adapt and grow within the technology sector.