Hudson Atwell
About Hudson Atwell
Hudson Atwell is a Support Team Lead at Codeable, where he has worked since 2017. He has a background in WordPress development and previously co-founded Inbound Now and TweetBoostPRO.
Work at Codeable
Hudson Atwell has been a significant contributor to Codeable since 2017, initially serving as a Codeable Expert. He transitioned to the role of Support Team Agent in 2019 and was promoted to Support Team Lead in 2020. In his current position, he oversees a team that maintains a 98% overall client satisfaction rating. His responsibilities include facilitating conflict resolution between clients and WordPress experts, advising on platform development, and ensuring quality control for WordPress experts. Atwell plays an essential role in the ongoing education of the WordPress developer community at Codeable.
Previous Experience
Before joining Codeable, Hudson Atwell co-founded Inbound Now, where he served as an Administrator from 2011 to 2019. He also co-founded TweetBoostPRO, a WordPress plugin, where he held the position of Co-Administrator from 2017 to 2019. His experience in these roles provided him with a strong foundation in WordPress development, as he built, marketed, and maintained several commercial WordPress plugins.
Education and Expertise
Hudson Atwell earned a Bachelor of Business Administration (BBA) degree in Management Information Systems from Auburn University in 2008. His educational background complements his extensive experience in WordPress development and support. Atwell's expertise is further demonstrated through his commitment to quality control and the development of support team procedures at Codeable.
Achievements in Support and Quality Control
At Codeable, Hudson Atwell has made significant contributions to the support team by creating and documenting procedures and protocols. His leadership has been instrumental in achieving a high client satisfaction rating. He oversees a strict quality control program for WordPress experts, ensuring that clients receive reliable and effective support.
Personal Interests
Outside of his professional commitments, Hudson Atwell enjoys spending quality time with his wife and two cats. He has expressed a unique backup career choice as a ship captain. Atwell is known for his belief that 'A reader is a leader,' reflecting his commitment to continuous learning and personal development.