Geoffrey Reinaers

Geoffrey Reinaers

Senior Customer Success Manager Ii @ Codility

About Geoffrey Reinaers

Geoffrey Reinaers is a Senior Customer Success Manager II at Codility, with a strong background in management and customer success. He holds a Bachelor's degree from the University of Lisbon and a Master's degree in Banking & Asset Management from HEC Liège, and is fluent in French, English, and Polish.

Work at Codility

Geoffrey Reinaers has been associated with Codility since 2020, starting as an Onboarding Manager. He progressed to the role of Customer Success Manager in 2020 and then to Senior Customer Success Manager in 2021. As of 2023, he holds the position of Senior Customer Success Manager II. In his current role, he manages enterprise customers globally, utilizing his product and domain expertise to ensure that customer objectives are met. He played a significant role in establishing the Codility Academy, which included vendor reviews, demos, negotiations, security assessments, and onboarding team members.

Education and Expertise

Geoffrey Reinaers holds a Master's degree in Banking & Asset Management from HEC Liège, which he completed from 2007 to 2013. He also obtained a Bachelor's degree in Management from the University of Lisbon, studying there for one year from 2010 to 2011. Additionally, he earned a General Certificate of Secondary Education in Humanités générales from DIC Collège, where he studied from 2001 to 2007. His educational background supports his expertise in customer success and management.

Background

Geoffrey Reinaers has a diverse professional background, having worked in various roles across multiple companies. He began his career as an intern at Puilaetco Dewaay Private Bankers in 2012. He later joined Citi, where he held positions as a Fund Accounting Specialist and a Corporate Actions Specialist from 2013 to 2015. He also worked at Marsh & McLennan Companies in several capacities, including Team Leader and Senior Team Leader, from 2016 to 2019. His experience spans over six years in business process outsourcing centers, focusing on onboarding, supervision, and process improvement.

Language Proficiency

Geoffrey Reinaers is fluent in three languages: French, English, and Polish. This multilingual capability enhances his ability to communicate effectively with a diverse range of clients and stakeholders in his roles, particularly in customer success management.

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