Laura Lubrun
About Laura Lubrun
Laura Lubrun is a Senior Customer Success Manager II at Codility, where she manages the retention and growth of over 30 enterprise accounts. She has a background in business management and marketing, with previous roles in customer success and account management across various industries.
Current Role at Codility
Laura Lubrun currently serves as a Senior Customer Success Manager II at Codility, a position she has held since 2023 in London, England. In this role, she is responsible for managing the retention, satisfaction, and growth of over 30 enterprise accounts across various industries and regions. Her focus includes empowering customers to hire and retain top tech talent while fostering a culture of excellence, innovation, and diversity within the organization.
Previous Experience at Codility
Laura Lubrun previously worked at Codility as a Senior Customer Success Manager I from 2022 to 2023 and as a Customer Success Manager from 2021 to 2022. During her time at Codility, she collaborated with product, marketing, and sales teams to provide feedback, generate leads, and create compelling case studies and testimonials. Her contributions helped enhance customer engagement and satisfaction.
Professional Background
Before joining Codility, Laura Lubrun held various positions that contributed to her expertise in customer success and account management. She worked as an Account Executive at April Six from 2011 to 2012, and as a Premium Cabin Supervisor at Emirates from 2013 to 2017. Additionally, she served as a Customer Success Manager at Deltek from 2019 to 2021 and as a Sales Development Representative from 2017 to 2019, both roles based in London.
Education and Expertise
Laura Lubrun studied at Brunel University London, where she earned a BSc in Business and Management with a focus on Marketing from 2009 to 2013. This educational background provided her with a solid foundation in business principles, management strategies, and marketing techniques, which she applies in her current role in customer success.