Sarah Henderson
About Sarah Henderson
Sarah Henderson is the Manager of Customer Success at Codility, where she has worked since 2023. With a diverse background in hospitality and technology, she has held various customer success roles and possesses a strong passion for customer service.
Work at Codility
Sarah Henderson has been employed at Codility as the Manager of Customer Success since 2023. Her role involves overseeing customer success initiatives and ensuring client satisfaction in London, England. Prior to this position, she served as the Senior Enterprise Customer Success Manager at Codility from 2021 to 2023, where she focused on enhancing customer relationships and driving success metrics.
Education and Expertise
Sarah Henderson studied at Glasgow Caledonian University, where she earned a Bachelor of Arts with Honours in Entertainment and Events Management from 2005 to 2009. Her educational background supports her expertise in customer service and event management, which she has applied throughout her career in various roles across different industries.
Background
Sarah Henderson has a diverse professional background that spans hospitality and technology. She began her career in the hospitality sector, working in various roles at Four Seasons Hotels and Resorts, including Front Desk Agent and Assistant Manager. She later transitioned to the tech industry, taking on customer success roles at companies such as Fourth and Glassdoor.
Achievements
Throughout her career, Sarah Henderson has demonstrated a strong commitment to customer service. Her experience includes managing customer success teams and navigating challenging situations, which has been influenced by her extensive travel experiences. She has also been a member of the Customer Success Collective since 2023, further enhancing her professional network and knowledge in the field.
Previous Work Experience
Prior to her current role at Codility, Sarah Henderson held several positions that contributed to her customer success expertise. She worked as a Customer Success Manager at Glassdoor for both New Business and National Accounts, and at Fourth in various customer success roles. Her early career included positions in hospitality and events management, providing her with a well-rounded skill set.