Akram Semekte
About Akram Semekte
Akram Semekte is a Level 2 IT Technician with extensive experience in IT support and system migrations, currently working at Cofomo and Compugen Inc. He has a background in computer science and software development, having studied at UQAM and other institutions, and has held various roles in IT support since 2016.
Current Role at Cofomo
Akram Semekte has been employed at Cofomo as a Technicien informatique niveau 2 since 2019. In this role, he provides second-level IT support, focusing on various technical issues and ensuring effective operations within the organization. His responsibilities include managing requests, incidents, and problems in a tracking system, and escalating unresolved issues to specialists. He plays a crucial role in maintaining the efficiency of IT services at Cofomo.
Previous Experience in IT Support
Prior to his current position, Akram Semekte worked at Compugen Inc as a Technicien informatique Niveau 2, also starting in 2019. His experience includes providing IT support at the Montreal Heart Institute, where he concentrated on the migration to Windows 10. He has also held positions at Informatique ProContact and Université de Montréal, where he contributed to IT support and system operations.
Educational Background in Computer Science
Akram Semekte studied at UQAM | Université du Québec à Montréal, where he earned a Certificat en informatique et en développement de logiciels from 2020 to 2022. His foundational education includes a Diplôme d’études secondaires in Gestion Comptable from Complexe Scolaire Kamil in Morocco, as well as a DEC in Comptabilité et gestion from College Lionel Groulx. He also completed a Dep en Soutien Informatique at Institut Teccart from 2016 to 2017.
Expertise in System Migration and Support
Akram Semekte has been involved in the transfer of expertise among resources to ensure smooth operations during system migrations. His role includes maintaining and updating the Active Directory database, handling secure storage and movement of IT equipment, and ensuring that IT services are effectively managed during transitions. His technical skills and experience contribute to the successful implementation of IT projects.
Work History Overview
Akram Semekte's work history includes various roles in IT support and inventory management. He worked at RGIS INVENTORY as Commis à l'inventaire for 11 months in 2016. His experience spans multiple organizations, including a one-month internship at Université de Montréal in 2017, and a year at Informatique ProContact from 2017 to 2018. His diverse background in technology and support roles has equipped him with a broad skill set.