Fernando Henrique O. V. Machado
About Fernando Henrique O. V. Machado
Fernando Henrique O. V. Machado is a Core Access Management Analyst based in Montréal, Québec, Canada, with over two years of experience in the IT technology sector. He has a background in IT service management and has held various technical roles in companies such as OVHcloud, Staples Canada, and Banrisul.
Current Role at Cofomo
Fernando Henrique O. V. Machado serves as a Core Access Management Analyst at Cofomo. He has held this position since 2021, contributing to the company's operations in Montréal, Québec, Canada. In this role, he utilizes his expertise in IT service management and tools to enhance access management processes.
Previous Experience at OVHcloud
Fernando worked at OVHcloud as an Agent Soutien Technique for a duration of 9 months in Montréal, Québec, Canada, from 2020 to 2021. His responsibilities included providing technical support and assistance, contributing to the overall customer experience during his tenure.
Professional Background at Staples Canada
Fernando held the position of Technicien Informatique niveau 1 at Staples Canada in 2019 for 5 months, based in Brossard. His role involved providing technical support and troubleshooting services, enhancing the IT support framework of the organization.
Experience at Banrisul
From 2010 to 2017, Fernando worked at Banrisul as Responsable bancaire in Porto Alegre, Rio Grande do Sul. Over this 7-year period, he managed banking operations and customer relations, gaining valuable experience in the financial sector.
Educational Background and Certifications
Fernando studied at Institut Teccart, focusing on Technologie de l'information, where he achieved a Technique degree from 2018 to 2019. He also holds a Baccalauréat in Droit from FAPLAN - PASSO FUNDO, completed from 2006 to 2011. Additionally, he is certified in ITIL V4 Foundation, indicating his proficiency in IT service management.