Francis Laniel
About Francis Laniel
Francis Laniel serves as the Deputy Director of IT Consulting Services at Cofomo, focusing on client success. With a decade of experience at CGI and a background in ITIL and IT Service Management, he has developed strong business relations in the IT industry.
Work at CoFoMo
Francis Laniel serves as the Deputy Director of IT Consulting Services focused on Client Success at CoFoMo. He has held this position since 2022, contributing to the company's objectives in the Montreal, Quebec area. His role involves overseeing client relationships and ensuring the delivery of effective IT consulting services.
Previous Experience at CGI
Prior to his current role, Francis Laniel worked at CGI as an IT Service Delivery Manager from 2010 to 2020. During his ten years in this position, he operated in the Montreal, Canada area, where he gained significant experience in IT service management and delivery.
Experience at S3 Technologies Inc.
Francis Laniel was employed as an Information Technology Account Manager at S3 Technologies Inc. from 2020 to 2022. His tenure at S3 Technologies allowed him to further develop his skills in managing client accounts and enhancing service delivery within the IT sector.
Education and Expertise
Francis Laniel is currently studying Marketing at École des sciences de la gestion (ESG UQAM), a pursuit he has been engaged in since 2010. He possesses a strong background in ITIL and IT Service Management, which complements his expertise in business relations within the information technology and services industry.
Certifications and Qualifications
Francis Laniel holds a certification as an HID IT Manager. This certification reflects his proficiency in IT management practices and enhances his qualifications in the field of information technology.