Joelle Crocetti
About Joelle Crocetti
Joelle Crocetti serves as the Coordonnatrice Groupe Innovation - Accompagnement Client at Cofomo, where she has worked since 2018. She organizes client events and manages various processes related to client and candidate support in the Montréal region.
Work at Cofomo
Joelle Crocetti has been serving as the Coordonnatrice Groupe Innovation - Accompagnement Client at Cofomo since 2018. In this role, she focuses on enhancing client relationships and ensuring effective service delivery. She organizes client events, including 5@7 gatherings, to foster connections and engagement. Joelle is responsible for managing the renewal process for resources with clients, which is crucial for maintaining continuity of service. Additionally, she oversees the onboarding process for new candidates, ensuring a smooth transition into client environments.
Previous Experience
Before joining Cofomo, Joelle Crocetti worked at Sourcevolution as Adjointe support aux ventes TI for a brief period in 2018. Her role there involved providing sales support in the IT sector. Prior to that, she spent seven years at Runes Technologies, where she held the position of Gestion Administrative et support au recrutement TI from 2011 to 2018. This experience contributed to her expertise in administrative management and recruitment support within the technology industry.
Client Relationship Management
In her current position at Cofomo, Joelle Crocetti plays a significant role in client relationship management. She coordinates and assists in annual evaluation meetings for consultants and permanent staff, which helps in assessing performance and aligning expectations. Joelle is also responsible for managing the end of mandates with resources placed at client sites, ensuring that transitions are handled effectively and professionally.
Skills and Responsibilities
Joelle Crocetti's responsibilities encompass a range of skills essential for her role at Cofomo. She manages the onboarding process for new candidates, which involves coordinating with various stakeholders to ensure that new hires are integrated smoothly into client operations. Her role also includes handling the renewal process for client resources, which is vital for sustaining ongoing service agreements. Joelle's organizational skills are evident in her ability to coordinate client events that enhance engagement and collaboration.