Mohamed Anis Benelbahri, Itil® V3 Psm®
About Mohamed Anis Benelbahri, Itil® V3 Psm®
Mohamed Anis Benelbahri is a Business Analyst with extensive experience in the telecommunications industry. He has held significant roles at Tunisie Télécom and currently works at Cofomo Québec, demonstrating expertise in strategic thinking and customer-centric problem-solving.
Work at Cofomo
Currently, Mohamed Anis Benelbahri serves as a Business Analyst at Cofomo Québec. He has held this position since 2019, contributing to various projects and initiatives in the organization. His role involves analyzing business processes and providing insights to enhance operational efficiency. Cofomo is known for its focus on technology and consulting services, and Benelbahri's expertise aligns with the company's objectives.
Education and Expertise
Mohamed Anis Benelbahri has a diverse educational background. He studied at the Higher School of Communication of Tunis (Sup'Com), where he earned a Diplôme d'ingénieur en télécommunication from 2001 to 2004. He later achieved a Master's degree in ICT focused on anomaly detection and correction in firewall filtering rules in 2006. Additionally, he obtained a Mini Master in Self-development and Management-development in 2015 and a Master's in Enterprise Optimization and Modernization (MBA) from Université virtuelle de Tunis from 2012 to 2013.
Background in Telecommunications
Benelbahri has extensive experience in the telecommunications industry, having worked at Tunisie Télécom for over a decade. He served as Chief of Corporate Customer Care Division from 2008 to 2019, where he was involved in strategic thinking and long-term planning. Prior to this role, he worked as a Telecom Engineer from 2005 to 2008, focusing on network solutions for corporate clients. His background equips him with a solid understanding of the industry's challenges and customer needs.
Consulting Experience
In addition to his roles in telecommunications, Mohamed Anis Benelbahri worked as a Consultant Business Analyst at Mattel for seven months in 2018-2019. This position allowed him to apply his analytical skills in a different industry, further enhancing his ability to address complex business challenges. His experience in consulting complements his telecommunications background, providing a well-rounded perspective on business analysis.
Skills and Competencies
Mohamed Anis Benelbahri possesses strong skills in strategic thinking, problem-solving, and customer-centric approaches. He is adept at handling complex problems in high-pressure environments and has developed effective mentoring and relationship-building skills. His ability to manage group dynamics and interpersonal conflicts contributes to his effectiveness as a Business Analyst, enabling him to facilitate collaboration among stakeholders.