Steven Lévesque
About Steven Lévesque
Steven Lévesque is an experienced business analyst currently working at Cofomo since 2019. He has a diverse background in IT services, customer satisfaction, and software development, with previous roles at Groupe Technologies Desjardins, CGI, and the Canadian Space Agency.
Current Role at Cofomo
Steven Lévesque has been working at Cofomo as an Analyste d'affaires since 2019. In this role, he focuses on analyzing business needs and providing solutions that enhance operational efficiency. His responsibilities include collaborating with clients to understand their requirements and translating them into actionable plans. His experience in various technical roles contributes to his effectiveness in this position.
Previous Experience at Groupe Technologies Desjardins
Before joining Cofomo, Steven Lévesque worked at Groupe Technologies Desjardins as a Conseiller Gestion de la satisfaction from 2009 to 2017. During his eight years in this role, he developed skills in customer service and user satisfaction. He focused on improving the quality of service provided to clients and ensuring that their needs were met effectively.
Career Background at CGI
Steven Lévesque spent twelve years at CGI, where he held multiple roles including Coordinateur technique, conseiller, and analyste technique from 1997 to 2009. His work involved technical coordination and analysis, contributing to various projects that required a blend of technical knowledge and client interaction. This experience helped him build a strong foundation in IT services.
Education and Technical Skills
Steven Lévesque studied Informatique de gestion at Université du Québec à Montréal, earning a B.Sc. from 1991 to 1994. His educational background provided him with essential knowledge in information technology and management. He has applied this knowledge throughout his career, particularly in software development and customer service roles.
Community Engagement and Training Initiatives
Steven Lévesque has actively engaged in community service, notably collaborating with the Service d'Action Bénévole 'Les Jardins-de-Naperville'. He trained over a hundred seniors in using electronic tablets, demonstrating his commitment to enhancing digital literacy among elderly clients. This initiative reflects his focus on serving community organizations and individuals.