Alex Da Gama
About Alex Da Gama
Alex Da Gama is a Professional Services Manager at Cogent Ltd in Auckland, New Zealand, with extensive experience in managed, professional, and cloud services. He has a background in Information Technology and has contributed significantly to customer service strategies in the telephonic and radio industry.
Work at Cogent Communications
Alex Da Gama has served as the Professional Services Manager at Cogent Ltd since 2018. In this role, he oversees the delivery of managed, professional, and cloud services. His responsibilities include managing teams to ensure the effective execution of professional services within the telephonic and radio industry. His tenure at Cogent Ltd spans six years, during which he has contributed to the company's operational success in Auckland, New Zealand.
Education and Expertise
Alex Da Gama studied Information Technology at Auckland University from 1997 to 1998, where he earned a diploma. This educational background has equipped him with the necessary skills to excel in the technology sector, particularly in managed and professional services. His expertise includes team management and the implementation of customer service strategies tailored to the telephonic and radio industry.
Background
With a focus on professional services, Alex Da Gama has developed extensive experience in managed and cloud services. His career has been marked by a commitment to enhancing customer service strategies, particularly during his time at Cogent Ltd. His professional journey reflects a strong foundation in technology and service management.
Achievements
At Cogent Ltd, Alex Da Gama has been instrumental in enhancing customer service strategies. His contributions have played a significant role in improving service delivery and customer satisfaction within the organization. His leadership in managing teams has also been a key factor in the successful execution of various professional services.