Benjamin Smith
About Benjamin Smith
Benjamin Smith serves as the Associate Director of Provisioning & Service Delivery for North America at Cogent Communications, where he has worked since 2012. He has extensive experience in software testing within the telecommunications sector and a strong background in Ethernet and fiber optics.
Work at Cogent Communications
Benjamin Smith has served as the Associate Director of Provisioning & Service Delivery North America at Cogent Communications since 2012. In this role, he oversees service delivery and provisioning operations across North America, contributing to the company's telecommunications services. His tenure at Cogent spans over 12 years, during which he has developed a comprehensive understanding of the industry and its operational requirements. He is based in Washington, DC, where he manages a team focused on delivering high-quality service to clients.
Education and Expertise
Benjamin Smith studied at Villanova University, where he earned a Masters Certificate in IS/IT Project Management from 2009 to 2010. This educational background has equipped him with the necessary skills to manage complex projects within the telecommunications sector. He possesses expertise in Verizon Access Systems and has a strong foundation in Ethernet and Fiber Optics, which are critical components of modern telecommunications infrastructure.
Background in Telecommunications
Benjamin Smith has extensive experience in the telecommunications industry, beginning his career as a Lead Technician at FDN Communications from 2001 to 2006. He then transitioned to Allied Telecom Group, where he worked as Manager of Provisioning and Carrier Services from 2006 to 2012. His role at Allied Telecom involved overseeing provisioning processes and managing carrier services, further enhancing his operational skills. Before joining Cogent Communications, he worked as an Extreme Support Representative at Voxeo for nearly a year.
Skills and Specializations
Benjamin Smith possesses a diverse skill set relevant to the telecommunications field. His expertise includes software testing, behavioral interviewing, and outside facility construction. These skills enable him to effectively manage teams and projects, ensuring that service delivery meets industry standards. His background in LEC/CLEC/ISP operations further complements his technical abilities, making him a well-rounded professional in the sector.