Chad A. Provost
About Chad A. Provost
Chad A. Provost is a National Account Manager at Cogent Communications with expertise in project management and customer service management. He has a strong background in B2B and SaaS sales, having held various positions in notable companies such as Rocket Lawyer, Sprint, and Intermedia.
Work at Cogent Communications
Chad A. Provost serves as a National Account Manager at Cogent Communications since 2021. In this role, he focuses on managing key accounts and enhancing client relationships. His responsibilities include ensuring client satisfaction and retention, which are critical for the company's growth. Provost's experience in project management and customer service management supports his efforts in this position. He operates from Oakland, California, where he leverages his expertise in B2B and SaaS sales to drive revenue and build long-term customer relationships.
Previous Experience at Rocket Lawyer, Inc
Prior to his current position, Chad A. Provost worked as an Account Executive at Rocket Lawyer, Inc from 2012 to 2015. During his three years in the San Francisco Bay Area, he developed skills in account management and customer service. This role allowed him to build foundational knowledge in client engagement and satisfaction, which he has carried into his subsequent positions. His experience at Rocket Lawyer contributed to his understanding of the legal tech industry and the importance of customer relationships.
Career at Sprint
Chad A. Provost held the position of Acquisitions Account Executive at Sprint from 2017 to 2018. In this role, he focused on acquiring new business accounts and enhancing customer engagement strategies. His tenure in the San Francisco Bay Area allowed him to apply his consultative selling approach, which has helped him exceed sales quotas consistently. This experience further solidified his expertise in sales and account management within the telecommunications sector.
Education and Expertise
Chad A. Provost earned a Bachelor's degree in Mass Communication/Media Studies from Stillman College. His educational background provides a foundation for his career in sales and account management, equipping him with skills in communication and media that are essential in B2B environments. His expertise includes project management, customer service management, and strategic account management, which he utilizes to drive client satisfaction and retention.
Professional Journey and Skills
Throughout his career, Chad A. Provost has developed a strong track record in producing significant revenues through strategic account management. He has worked in various roles, including Senior Business Consultant at TPx Communications and SMB Account Executive at Intermedia. His consultative selling approach has consistently led to exceeding sales quotas year-over-year. Provost actively seeks to connect with professionals to discuss career goals and professional needs, reflecting his commitment to continuous growth and networking.