Francois Poli
About Francois Poli
Francois Poli is a Field Operations Specialist with over 25 years of experience in telecom services and a strong technical ability in troubleshooting IP networks and hardware issues. He has worked for notable companies such as MCI Communications, T-Mobile, and Sprint, and currently serves at Cogent Communications in Paris, France.
Work at Cogent Communications
Francois Poli has been employed at Cogent Communications since 2023, serving as a Field Operations Specialist. In this role, he utilizes his extensive experience in telecom services to manage and optimize field operations. His responsibilities include troubleshooting and resolving issues related to IP networks and hardware. His current position allows him to apply his technical skills in a dynamic environment, contributing to the efficiency and reliability of network services.
Previous Experience in Telecom Services
Prior to joining Cogent Communications, Francois Poli worked at T-Mobile as an I-Engineer in Technical Support from 2020 to 2023. He was responsible for providing technical assistance and support for network operations. Before T-Mobile, he spent 19 years at Sprint as a Network Operations Engineer, Tier 2, from 2001 to 2020. His career in telecom began at MCI Communications, where he served as Team Leader Field Technician for one year in 2000-2001.
Education and Expertise
Francois Poli possesses over 25 years of experience in telecom services, specializing as a network engineer in international settings. He has developed strong technical abilities in troubleshooting and solving IP networks and hardware problems. His expertise extends to working with Cisco equipment, particularly in optical switching and data transmission. He is also experienced in operating within an ITIL service management environment, which emphasizes the importance of aligning IT services with the needs of the business.
Technical Skills and Problem-Solving
Francois Poli demonstrates a strong technical ability to troubleshoot and resolve complex issues related to IP networks and hardware. His attention to detail and analytical skills enable him to assess the impact of decisions before execution. These skills are essential in his current role and throughout his extensive career in the telecom industry, allowing him to effectively manage network operations and ensure service reliability.