Glenn Powell
About Glenn Powell
Glenn Powell serves as the Director of Carrier Relations at Cogent Communications, a position he has held since 2020. He has extensive experience in product development and operations, having previously worked in various leadership roles at The AES Corporation, CCMI, and BetterWorld Telecom.
Current Role at Cogent Communications
Glenn Powell serves as the Director of Carrier Relations at Cogent Communications. He has held this position since 2020, contributing to the company's strategic initiatives in carrier partnerships and relations. Based in Washington, District of Columbia, he focuses on enhancing connectivity solutions and optimizing carrier performance to meet customer needs.
Previous Experience at The AES Corporation
Glenn Powell worked at The AES Corporation in various leadership roles. He was the Vice President of Markets and Product Development from 2000 to 2001, followed by a role as Vice President of International Business Development from 2001 to 2002. His tenure involved strategic market analysis and product development initiatives aimed at expanding the company’s international footprint.
Experience at CCMI
Powell served as the Director of Product Development at CCMI, a Simplify Compliance business, from 2003 to 2006. During his time there, he focused on product innovation and development strategies that aligned with market demands. His efforts contributed to the company's growth and adaptation in a competitive landscape.
Role at BetterWorld Telecom
From 2006 to 2018, Glenn Powell held the position of Vice President of Operations & Revenue Assurance at BetterWorld Telecom. He implemented significant improvements in service delivery processes, which accelerated new customer revenue by five business days. Additionally, he customized Salesforce CRM, leading to a 35% improvement in customer response time and a 25% improvement in trouble resolution time.
Education and Academic Background
Glenn Powell studied at Virginia Tech, where he earned a Bachelor of Arts in Economics. His academic background provided a foundation for his career in product development and operations management, equipping him with analytical skills and economic insights applicable to various business environments.