Grant Mitchell, MBA
About Grant Mitchell, MBA
Grant Mitchell, MBA, is a Global Account Manager at Cogent Communications, where he focuses on building relationships with local businesses. He has a strong background in sales and customer relationship management, having previously held positions at Cox Business and AT&T.
Current Role at Cogent Communications
Grant Mitchell serves as a Global Account Manager at Cogent Communications, a position he has held since 2023. In this role, he focuses on managing and developing relationships with global clients, leveraging his extensive experience in sales and customer relationship management. His work involves identifying client needs and providing tailored solutions to enhance their operations.
Previous Experience at Cox Business
Before joining Cogent Communications, Grant Mitchell worked at Cox Business as an SMB/Mid-Market Business Sales Manager from 2020 to 2023. During his tenure, he was responsible for driving sales growth and establishing partnerships, achieving record sales during the COVID-19 pandemic. His role involved engaging with local businesses and converting those relationships into referrals.
Educational Background
Grant Mitchell earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from Youngstown State University, where he studied from 2008 to 2013. He later pursued a Master of Business Administration (MBA) with a focus on Entrepreneurship at PennWest California, completing the program from 2015 to 2017. His educational background supports his expertise in business management and sales.
Sales Management Experience
Grant has a robust background in sales management, having held various positions at AT&T. He served as a Retail Sales Manager III from 2018 to 2020 and as a Retail Sales Manager I in 2017. His experience includes managing sales teams, achieving sales targets, and enhancing customer engagement strategies. He also worked as an Enterprise Account Executive at Federated Wireless for five months in 2023.
Skills in Customer Relationship Management
Grant Mitchell possesses strong skills in customer relationship management and SaaS sales. His passion for transforming customer operations through innovative technology products is evident in his work history. He has consistently focused on building and maintaining relationships with clients, which has been a key factor in his success in sales roles.