Graydon Harrah
About Graydon Harrah
Graydon Harrah is a National Account Manager at Cogent Communications, specializing in Direct Internet Access, IP Transit, Ethernet, and Co-Location services. He has extensive experience in the telecommunications industry and advocates for proactive network monitoring and support.
Work at Cogent Communications
Graydon Harrah serves as the National Account Manager at Cogent Communications, a role he has held since 2021. In this position, he focuses on promoting Cogent as a Tier-1 provider that specializes in Internet and Cloud connectivity, distinguishing it from traditional telecom companies. He emphasizes the company's proactive network monitoring and the availability of live engineer support 24/7, which ensures rapid response times for client needs. Harrah specializes in providing solutions that guarantee 100% availability, enhancing performance and data security for organizations.
Previous Experience
Before joining Cogent Communications, Graydon Harrah held several positions in the telecommunications and technology sectors. He worked at FTI Services as a Senior Managed Service Solutions Executive for six months in 2019, and prior to that, he was an Enterprise Account Executive at Spectrum Enterprise from 2016 to 2019. Harrah also served as a Global Account Manager at Hewlett Packard Enterprise for 16 years, from 1986 to 2002. Additionally, he was the Director of Business Development at The Tech Info Group for 11 months in 2012-2013.
Education and Expertise
Graydon Harrah earned a Bachelor of Science degree in Business Administration with a focus on Operations Research and Computer Science from California State University, Fresno, graduating Magna Cum Laude. His expertise encompasses Direct Internet Access, IP Transit, Ethernet, and Co-Location services. Harrah's educational background and extensive experience in the technology and telecommunications industries equip him to provide high-quality solutions tailored to client needs.
Client Engagement and Service Level Agreements
In his role at Cogent Communications, Graydon Harrah actively engages with clients to ensure the strength and reliability of their networks. He emphasizes the importance of a strong Service Level Agreement (SLA) in delivering consistent service and performance. Harrah's approach focuses on understanding client requirements and providing tailored solutions that enhance network reliability and security.