Heather Campbell
About Heather Campbell
Heather Campbell is a Customer Support Engineer at Cogent Communications, where she has worked since 2015 in Washington, D.C. She holds a Bachelor of Arts degree from Marquette University and has prior experience in the food service industry.
Work at Cogent Communications
Heather Campbell has been employed as a Customer Support Engineer at Cogent Communications since 2015. In this role, she provides technical support and assistance to customers, ensuring their needs are met effectively. Her tenure at Cogent Communications spans over nine years, during which she has developed a strong understanding of the company's services and customer requirements. The position is based in Washington, District of Columbia.
Education and Expertise
Heather Campbell holds a Bachelor of Arts degree from Marquette University, which she completed from 2007 to 2011. Additionally, she has pursued further education at Anne Arundel Community College, studying there from 2014 to 2016 and again from 2014 to 2015. She also attended Howard Community College from 2006 to 2008. This educational background has equipped her with the skills necessary for her role in customer support.
Background
Before her current position at Cogent Communications, Heather Campbell gained experience in the service industry. She worked as a server at Pizza Hut for eight months in 2011 and 2012. Additionally, she served as a hostess at Outback Steakhouse for one year during the same period. These roles provided her with foundational customer service skills that are applicable in her current engineering position.