Johnny Williams
About Johnny Williams
Johnny Williams is a Senior Billing Specialist at Cogent Communications, where he has worked since 2020. He has extensive experience in billing and customer relations, having held various positions in the telecommunications and financial sectors.
Work at Cogent Communications
Johnny Williams has been employed at Cogent Communications as a Senior Billing Specialist since 2020. In this role, he is responsible for managing billing processes and ensuring accurate invoicing for clients. His experience in billing and telecommunications contributes to his effectiveness in this position.
Previous Experience in Telecom Billing
Before joining Cogent Communications, Johnny Williams worked at nexVortex, Inc. as a Telecom Billing Specialist from 2019 to 2020. His responsibilities included handling billing inquiries and ensuring the accuracy of telecom billing systems. He also held a position at Frontpoint as a Senior Billing Specialist from 2015 to 2018, where he further developed his expertise in billing operations.
Career Background
Johnny Williams has a diverse work history that includes roles at MAXIMUS and Navy Federal Credit Union. He served as a Process Coordinator at MAXIMUS for 10 months in 2018-2019. His tenure at Navy Federal Credit Union spanned from 2007 to 2013, where he held positions as a Resolution Specialist and a Member Relations Advisor, accumulating significant experience in customer service and resolution processes.
Education and Expertise
Johnny Williams studied at the Computer Learning Center, where he earned an Associate of Applied Science (A.A.S.) in Computer Repair and Network Administration. He also attended Prince George's Community College, focusing on Criminal Justice and Law Enforcement Administration. His educational background supports his technical skills and understanding of regulatory environments.