Karen Knight
About Karen Knight
Karen Knight serves as the National Account Manager at Cogent Communications, a position she has held since 2015. She has over two decades of experience in account management, having previously worked at Electric Lightwave, XO Communications, and Airband Communications.
Work at Cogent Communications
Karen Knight has served as the National Account Manager at Cogent Communications since 2015. In this role, she is responsible for managing key accounts and developing strategies to enhance customer relationships. Her tenure at Cogent Communications spans over nine years, during which she has contributed to the company's growth and client satisfaction.
Previous Experience in Telecommunications
Prior to her current position, Karen Knight held various roles in the telecommunications industry. She worked as a Wholesale Account Manager at Electric Lightwave from 2011 to 2012. Before that, she was a Senior Strategic Carrier Account Manager at XO Communications from 1998 to 2002. Additionally, she served as a Strategic Account Manager at Airband Communications from 2002 to 2003, and later as a Senior Carrier Account Manager at the same company from 2008 to 2011.
Career Progression in Account Management
Karen Knight's career in account management began in the late 1990s. She progressed through various roles, gaining experience in strategic account management and carrier relations. Her work at multiple telecommunications firms has equipped her with a diverse skill set and a comprehensive understanding of the industry.
Expertise in Strategic Account Management
Throughout her career, Karen Knight has developed expertise in strategic account management. Her roles have involved managing high-value accounts and fostering strong relationships with clients. This expertise has been instrumental in her success at Cogent Communications and previous positions.