Marc Whalen
About Marc Whalen
Marc Whalen is a Global Account Manager at Cogent Communications, specializing in technology solutions that support client business objectives. He has extensive experience in enterprise account management and has held various roles in prominent telecommunications companies over the past 15 years.
Work at Cogent Communications
Marc Whalen has been serving as a Global Account Manager at Cogent Communications since 2021. In this role, he focuses on managing key client accounts and developing strategies to enhance client satisfaction and revenue growth. His responsibilities include identifying client needs and providing technology solutions that align with their business objectives. Based in Atlanta, Georgia, he leverages his extensive experience in account management to foster strong client relationships.
Previous Experience in Telecommunications
Before joining Cogent Communications, Marc Whalen held several significant positions in the telecommunications sector. He worked at Sprint as a Client Director in Global Wireline Sales for 11 months in 2018. Prior to that, he was a Senior Enterprise Relationship Manager at CenturyLink from 2016 to 2018. His career also includes a five-year tenure as an Enterprise Account Executive at Windstream Communications and two years at Comcast Business in the same role from 2019 to 2021. Additionally, he served as a National Business Manager at AT&T from 2006 to 2011.
Education and Expertise
Marc Whalen studied at the University of Georgia and Georgia State University. His educational background complements his professional expertise in technology solutions. He possesses skills in various technologies, including Cloud, VoIP, Security, Hosted Solutions, Unified Communications, Wireless, Colocation, and IP Communications. His knowledge in these areas enables him to effectively assist clients in achieving their business goals.
Skills in Client Relationship Management
Marc Whalen is adept at building revenue through new business attainment and enterprise account management. He possesses exceptional interpersonal skills, which contribute to establishing and maintaining lasting relationships with clients. His ability to understand client needs and deliver tailored solutions is a key aspect of his professional approach.