Mark Jackson
About Mark Jackson
Mark Jackson is a Regional Account Manager at Cogent Communications, where he has worked since 2024. He has extensive experience in account management and customer service across various companies, including Frontier Communications and Sprint.
Work at Cogent Communications
Mark Jackson has been employed at Cogent Communications as a Regional Account Manager since 2024. He is based in Addison, Texas, and has held this position for 7 months. In this role, he is responsible for managing client relationships and driving sales growth within his region.
Previous Employment History
Prior to joining Cogent Communications, Mark Jackson held various positions in the telecommunications and customer service sectors. He worked at Advantix Solutions Group as a Relationship Account Manager from 2019 to 2021. He also served as an Assistant Store Manager at Sprint from 2016 to 2019 and had a brief tenure at Frontier Communications as a Customer Service Account Manager in 2022.
Education and Expertise
Mark Jackson studied at Anderson High School and later attended the University of Phoenix, where he earned an Associate's degree. His educational background supports his extensive experience in account management and customer service across multiple companies.
Career Progression
Mark Jackson's career spans over a decade, with roles in various capacities. He has worked at Cincinnati Bell as a Residential Customer Service representative and held multiple positions at Frontier Communications, including Business Account Manager and Customer Service Analyst. His experience also includes a role as General Manager at Ashley Furniture HomeStores from 2012 to 2015.
Skills and Competencies
Throughout his career, Mark Jackson has developed skills in account management, customer service, and sales. His roles have required effective communication and relationship-building abilities, which have contributed to his success in managing client accounts and leading teams in retail and service environments.